Amelia: Dhruv and Stephanie’s newborn daughter in From the Heart. Dark hair.

Anthony Cordoba: blind intern who works for Emily’s Denver team.

Ava: Zoe’s friend at new school. A year younger than Zoe. Deaf. Brainiac. Excellent tap dancer. Mother is Tammy.

Biscuit: Stephanie’s yellow lab guide dog.

Bruce Horton: Manager of a business unit in the Denver office of Emily’s employer.

Connor Harrington III: highly successful sales executive; Emily’s ex-husband.

Dash: a retired guide dog who comes home to live with his puppy raisers—Melanie and Randy.

Dhruv Patel: genius senior programmer on Emily’s team; husband of Stephanie; father of Amelia; dogs are Sugar (golden retriever) and Rocco (dachshund). Pari Patel is his mother.

Frank Blake: a retired man who plays accordion in a polka band. His guide dog is Lonny.

Garth: Emily’s black lab guide dog.

Gerald: Executive Vice President at Connor’s employer.

Howard Kent: Executive Vice President of Systems and Programming at Emily’s employer; a champion of Emily.

Irene: Zoe’s grandmother.

 

Johnson

Alexander Johnson: son of Craig and Gina Roberts.

Craig Johnson: twin brother of Grant; married to Gina Roberts; father of Alex; veterinarian.

Diedre Johnson: daughter of Grant.

Grant Johnson: twin brother of Craig; love interest of Emily; widowed father of Diedre; architect.

Sylvia Johnson: widowed mother of Craig and Grant; grandmother of Diedre and Alexander; her cat is Tibs.

 

Josh: experienced puppy raiser in a Guide Dog Center puppy club. His puppy is Fenton.

Julie Ross: counselor at the Foundation for the Blind; her guide dog is Golda.

Karen: works at makeup counter at Nordstrom.

Kari: senior programmer on the cyber security team at Emily’s employer in Denver office.

Katie and John: Garth’s puppy raisers; their children are Alex and Abby; their cat is Liloh.

Lonny: Frank Blake’s black lab guide dog. Looks like and shares lineage with Garth.

 

Main

Emily Main: department head of a top-notch programming team at a technology giant; lost her eyesight when her retinas detached in a riding accident on her honeymoon; divorced from Connor; daughter of Martha; Zoe is her ward; love interest of Grant; Gina is her lifelong best friend: Garth (black lab) is her guide dog.

Martha Main: widowed mother of Emily. In book 6, she becomes a puppy raiser for a female golden retriever named Pocket.

 

Michael Ward: supervisor in Emily’s team of programmers.

Norman Klein: recipient of heart donated by Emily’s father (Martha’s husband) after he was killed in an auto accident.

Pari Patel: Dhruv’s mother.

Pocket: golden retriever puppy in training to become a guide dog.

Rebecca: third grade teacher in classroom next to Stephanie’s. New mother of a baby boy.

Rhonda: programmer in Emily’s team.

 

Roberts

Doug Roberts: uncle of Gina; love interest of Martha.

Gina Roberts: lifelong best friend of Emily; married to Craig Johnson; mother of Alex; parents are Hilary and Charles.

Hilary and Charles Roberts: Gina’s parents (retired); Gina’s mother is a breast cancer survivor.

 

Roger Foley: Connor’s boss and Asia Region Senior Vice President.

Ross Wilcox: director of cyber security team of programmers at Emily’s employer in the Denver office.

Sabrina: Miniature schnauzer owned by Zoe.

Scott Dalton: Connor’s best friend.

Spencer Chamberlain: orientation and mobility specialist at the Foundation for the Blind.

Stephanie Wolf (now Patel): close friend and classmate of Emily at the Foundation for the Blind; third grade teacher; wife of Dhruv; mother of Amelia; guide dog is Biscuit (yellow lab).

Tania: fourth-grade classmate of Diedre.

Zoe: parents killed in a car accident; lives with her grandmother and becomes Emily’s ward when her grandmother (Irene) dies, leaving Zoe in Emily’s care; dog is Sabrina (miniature schnauzer).